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Team Leader / Supervisor

Level 3

First line management positions such as team leader or supervisor have operational and project duties or are in charge of leading a team to produce a certain result. To make sure the completion of predetermined goals, they offer guidance, direction, and instructions. Specific responsibilities will differ depending on whether you work in the public, private, or nonprofit sectors or for any size organisation, but the knowledge, abilities, and behaviours required are the same regardless of the position. 
Supporting, supervising, and growing team members, managing projects, scheduling and keeping track of workloads and resources, delivering operational plans, troubleshooting issues, and cultivating connections both internally and outside are likely to be among the key duties.

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